Tonight my gf and I went to this restaurant for some real swiss food. Unfortunately, we had a slightly different experience.
1) Nobody acknowledged our presence for 15 minutes
2) Our drink orders took another 15 minutes to be brought to us
3) My gfs dinner was brought out a solid 15 minutes before mine
4) My complaint to the waiter went unacknowledged...and I was given attitude
5) Nobody ever came to check on us, or to ask if we wanted a refill of our drinks
6) At the end of the meal we were given a bill with no thank you or any gesture or apology...we gave shit to the waiter and then the manager...the manager didnt apologize...instead he flipped us off and walked away...


I award this restaurant 0 stars and may god have mercy on their souls.

My husband and I were at Des Alpes recently. The food was O.K. and there was a nice view from the restaurant. We were charged 17.50 CHF for 5 glasses fo tap water. We were not informed that there was a charge. If we knew that we were going to be charged, we would have preferred to have cold bottled water. We have a number of friends from the US that will be staying in Interlaken next month and we will tell them to avoid this restaurant. They may have gained a little income from us, but they will lose in the long run if they continue this practice. Shame on you Des Alpes.

WORST SERVICE ATTITUDE FROM SERVER OWNER! I patronized the restaurant w/two friends last month (July 2011). The orders came out at different times and the server was not good about checking our table, so as he was walking away from the table next to us, my friend asked him if he would bring her the chili sauce for her pizza? He indicated he would as he scurried off. He then, abruptly, plopped Tobasco Sauce down on the table and scurried off again. She called after him, stating that she wanted the chili sauce, not Tobasco, and he barked, "That's all we have!" She told him that it was not, as she'd already seen the chili sauce being carried by another server. Eventually, he returned with the proper sauce but didn't return to service our table thereafter. I attempted to explain to the owner what had transpired and he interrupted with each attempt, stating that they were busy. My friend attempted to explain, and he continued to so the same. I asked him if he was at all interested in the details of what had transpired, and he stated that he was not! In summary: the service was the worst ever, while professionalism and courteousness were non-existent.